Shantons Books Policies and Procedures
Quick Facts for You
We are pleased to offer items here for your shopping pleasure and will do our best to rightly describe our listings. Please feel free to ask questions before purchasing so you may be assured of what you are purchasing. We will answer all questions honestly.
You the buyer understands that most of our items are vintage and therefore will very possibly have some cuts and bruises, aches and pains from years of service. Therefore please note well the descriptions and photos. Items are mostly “Perfectly Vintage”, Not “Perfectly Perfect”
Books listed as Excellent Vintage will be in Near to Like New Vintage Condition.
A Book listed as Very Good Vintage has no noticed tears or markings unless listed as such.
Books listed as Good Vintage are a bit more worn, may be noted to have markings which we'll try to describe, but will have no missing or torn pages of note.
Any books with known missing pages, tears, or markings will be so noted to enable you to make an informed decision as to purchase.
We will insure all purchases of $50.00 and up against damage in shipping. If your item is damaged in shipping please contact us.
We are pleased to accept payments through PayPal. We ship through USPS. Confirmation/Tracking is included with all shipments. .
If an item is “Free Shipping”, that item is most often shipped as “Standard Mail” unless otherwise stated. If you desire another method of shipping please contact us for additional costs.
Please note well the photos and description. Feel Free to ask any questions BEFORE purchase. We are happy to hear from you.
TERMS AND CONDITIONS: The first thing you need to know, You Are Welcome Here! And we invite you to come back often.
Your payments are received by Pay Pal on their site in their secure environment. For your protection your order will be shipped to the address provided by Pay Pal so if you want shipment to an address other than the one on file with Pay Pal please give them the additional shipping address.
Shortly after you make a purchase you will receive an acknowledgment/thank you notification. Your order will be processed and shipped within 3 business days.
KEEPING TRACK OF YOUR ORDER
Once shipping has been completed you will receive an email with the USPS Confirmation/Tracking number for your records. You may track the progression of your order here: https://tools.usps.com/go/TrackConfirmAction_input
Standard and Media Shipping classes are Free within the USA unless otherwise stated in listing. If you desire your purchase sooner, contact us for additional fees for upgraded,(faster), shipping method. We use USPS as our primary method of shipping. Orders are processed and shipped within 3 business days. Your purchase will be insured and you will be sent USPS Confirmation/Tracking information as proof of shipping.
If you are outside the USA, contact us for additional shipping costs. Example: If it cost $12.00 to ship within USA and it cost $20.00 to ship to your overseas location we will charge you an additional $8.00 added to purchase price.
We Do Not Accept Returns! Please Note Well the Photos! Your Questions are Welcome!
Most all of our offerings are used, vintage, and or antique, which means there will naturally be wear, damage, and/or imperfections. These imperfections and wear are that which add beauty and authenticity to your items
Due to our products being of a vintage and sometimes antique nature, by purchasing, you the buyer realizes that vintage by it's very nature means there will be some degree of wear, damage, and/or imperfections. It is these imperfections and wear which add beauty and authenticity to the items.
That being said, if an item arrives in less than described and/or photographed, Contact us within 24 hours of receipt of item. Wait to hear from us. If we determine that indeed we are at fault we may or may not require you to return item. We may offer you a discount off your purchase price or require you return item. If item is to be returned, refund is off of your purchase price only and will be issued within 7 to 10 business days of our receiving the item.
We do not refund shipping costs. Buyer pays for all shipping costs and in some instances a restocking fee is charged. We do not accept returns or issue refunds on marked down items or items on sale.
If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend shipping with a service that can provide tracking for reference. We cannot guarantee that we will receive your returned item, please retain your return tracking information.
We pack well and insure your purchase so any damage done in shipping is not covered in our return acceptance policy.
All photos offered are our own taken by us of the item being offered. Please do not copy photographs.
We welcome your feedback. As a matter of fact we ask you Please give your feedback. Your feedback will help us better serve you.
Return Policy for EU
- Generally we do Not accept returns. For this reason we endeavor to give accurate descriptions and take good photos. Also we endeavor to pack well and provide adequate insurance.
- Buyers from the EU have 14 days to cancel your purchase order.
- In the event of Returns, you, the buyer is responsible for all return postage. Also the initial cost of shipping and Insurance to you will NOT be refunded.
- We charge a 20% restocking fee.
- You will be refunded all funds minus cost of shipping and the restocking fee.
- If we both play fair we will both be happy campers.
FOR OUR OVERSEAS CUSTOMERS
- We welcome you to our store and hope you will find reason to come often. Before making your purchase Please contact us for the most economical method and cost of shipping to your particular country because your shipping costs are contingent on several factors outside our control.
- Your shipping will be First Class International if cost is less than $100.00 and weight is Under 4#; If over 4# and/or $100.00 we are required to use Priority International.
- Due to the fact that overseas shipping is higher than stateside, we require ALL buyers outside the United States of America to Contact us for additional shipping cost to your location.
- You will need to contact your countries customs for any tariff or customs charges which may be levied by them on your order. You are responsible for the paying of these charges whatever they may be.
- Buyers from the EU have 14 days to cancel your purchase order.
- We offer shipping within 3 business days of purchase, however, because of the 14 day period of cancelation policy required by your country we cannot mail until the 14 days are ended unless you can assure us in writing that the purchase is firm.
- ALL purchases for $100.00 USD or more must be shipped Global Priority Mail Service. Otherwise We will pay cost for postage UP TO THE AMOUNT WE WOULD NORMALLY have paid for U.S. mailing. You are then responsible for additional cost for shipping. Please contact us to request these costs since they vary depending on your country.
- ecide to not follow through with the purchase before final payment is made you will be refunded any monies above the initial First payment.
**The initial First payment is nonrefundable.
**Upon completion of final payment, your product will be mailed within (3) three business days.
We thank you for visiting with us. We appreciate your patronage. Please visit our sister stores at: